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Frequently Asked Questions
Where else can I buy Deloataka products?
Visit one of our stores or shop us online at bludot.com. Deloataka stores are located in major cities in the US and internationally. You can find further information about our Deloataka stores here: Store Locator.
Additionally, independent retailers throughout the United States, Canada and other select international locations sell our designs. Check out our Store Locator to find a store near you.
Do you collect sales tax?
If your order is shipping to California, Colorado, Illinois, Michigan, Minnesota, New York or Texas we are required to collect sales tax. If you are shipping to Canada, we collect international processing fees associated with importing our products into Canada.
What are you payment options?
We accept American Express, Discover, MasterCard and Visa. We also accept PayPal. All orders are billed in US Dollars.
Who designs your products?
We do! Our talented, award-winning design team designs all of our entire collection in house.
Are you products environmentally friendly?
One of our core design principles is efficiency. We push for efficiency in every aspect of a product, from the use of materials, to machining and production, to packaging and transportation. With higher efficiency, we use fewer resources and make a smaller environmental footprint. Additionally, during the design process we consider the environmental impact of each decision we make and, whenever possible, choose the option that has a smaller impact on the environment. We also believe that buying good designs that last is a great way to be environmentally friendly.
Why should I create an account?
Having an account will allow you to view your order status, track shipments, view online order history, check out further swiftly and stay connected to Deloataka by being the first to hear about events and discount opportunities.
Do you offer fabric and/or color swatches?
You betcha! For FREE! There is a link to request a free fabric or color swatch located on each product page if a swatch is available.
Can I get replacement assembly instructions?
If you are missing product assembly instructions, please contact us at [email protected] or to receive assembly instructions.
What happens if my order arrives damaged or missing parts?
Please inspect your purchase immediately upon receipt. While we do our best to design and package products for safe delivery, sometimes damages occur. Please save all of your paperwork and packaging materials and contact us immediately at [email protected] or to arrange for a replacement to be sent to you.
If you are missing parts we will make it right and replace them. Please contact us at [email protected] or to receive the necessary parts.